Contact Vulkan Vegas

How can you reach support?

Customer Support works around the clock, every day of the week. Contact us through online chat or send an e-mail to [email protected].

The support team can help with:

• your account and verification questions
• deposits, payments and withdrawals
• bonuses and their conditions
• self-exclusion and gambling limits
• technical issues

Use the e-mail address registered to your account when your request concerns account activity or a dispute. This helps us identify you and review the relevant details.

Where do you send a complaint?

Send a complaint to [email protected]. Customer Service will first try to reach an agreed solution with you. If the dispute remains unresolved, it is escalated to our management.

How do you ask a privacy question?

For questions about personal data or a request to exercise a privacy right, e-mail [email protected]. Include enough detail for us to understand and investigate your request.